RETURNS

  • Did not like your product? You can send it back!
  • Check which cases apply to our Return Policy and contact us by clicking here:

1. Defects in manufacturing

  • You can request up until 30 days after the delivery of the item. You will need to send us a photo of the item for evaluation.
  • Highly important: it is mandatory that the item is returned without signs of usage and in the same condition as it was received.
  • You can find more info on our Return Policy on our Terms of Use.

Exchanges

  • We want you to always have a great experience with Yoobe! So, in case you need to return or exchange your product, you can talk to us through our contact page and we’ll take care of you!
  • You can request an exchange of your item up until 30 days of the delivery of your item.
  • To place an exchange, you will need to return us the product you received. In this process, the item has to be exactly in the same condition as it was delivered, without signs of usage.
  • Shipping and extra fees related to this transactions will be on you.
  • Have any questions? Send us an email at: contact@yoobe.me
  • In case you’d like to know more about our Return Policy, you can access our Terms of Use.